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Terms and Conditions
1. Use of the Website
Welcome to INSAF MART the website www.insaf.shop is owned and operated by INSAF MART. A company incorporated under the provision of companies act 2013 with its registered office at House-47, Shah Makhdum Avenue, Uttara Model Town, Dhaka - 1230. You may be accessing our site from a computer or mobile phone device through an IOS or Android application and these terms of condition govern your use of our site and your conduct, regardless of the means of access.
The terms “We”, “Us” and “Our” are used to refer to only INSAF MART. The user shall be deemed to have accepted all the terms conditions, policies, and notices officially stated as they continue to use the website and its services.
By accessing or using the platform you are acknowledging, without limitation, or qualification, to be bound by these terms and conditions and the policy is whether you have read the same or not.
Hence please read these terms and conditions carefully before accessing or using our website or our service. Accessing or using any part of the service or website, you agree to be legally bound by these terms of service. If you do not agree to all the terms of this agreement, then you will not access the website or use any of the services.
You are responsible to ensure that your access to this platform and materials available on or through are legal in each jurisdiction, through which you can access or view the platform or such material. INSAF MART reserves the unilateral right to change the particular contained in the terms of condition what the policies from time to time, and at any time, without notice to its future and in its sole discretion.
2. General Conditions
By agreeing to these terms of service, you represent that you are at the stage of majority in your presence State or Province of residence, or that you have given us your concern to allow any of your minor dependence to use this website where you are the age of majority in your State or Province of residence.
You may not use our product for any illegal or unauthorized purpose nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the terms will result in an immediate termination of your service.
Provision of the right, INSAF MART to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and will involve the following:
a) transmission over various networks and
b) changes to confirm and adapt to technical requirements of connecting networks or devices.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service. Use of the service for access to the service on the website through which the service is provided, without express wrote permission by us.
3. Pricing Information
INSAF MART strives to provide accurate product and pricing information however errors may occur. INSAF MART cannot confirm the price of the product until you make the order. If a product is listed at an incorrect price or with incorrect information due to any technical error. INSAF MART shall have the right at its sole discretion to refuse or cancel any orders replace for that product unless the product has already been delivered what the service has already been availed by you.
In the event that an item is wrongly priced, INSAF MART may at its discretion, contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been delivered and the service is availed, your offer will not be deemed accepted and INSAF MART will have the right to modify the price of the product and contact you for the instructions using the email address provided by you during the time of registration for placing an order for canceling the order and notify you of such cancellation.
In the event that INSAF MART accepts your order the same shall be debited to your credit card or debit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to INSAF MART dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the sale amount will be received to your credit or debit card account.
4. Provided for Offered On the Site Are Subjected to Change Without Prior Notice at The Description of in INSAF MART
INSAF MART may revise and cease to make available any product at any time. In an event, INSAF MART is unable to deliver the product to you on time or at all, you will be notified by email and your order will be automatically canceled due to unavailability of the product or at your instructions due to failure to deliver the product on the expected time of delivery by our delivery partners. In South March shall not be liable to pay for any damages in such an event owing to cancellation of the order or delay in delivery.
5. Your Account and Registration Obligation
If you use the website, you shall be responsible for maintaining the confidentiality of your Display Name and Password and you shall be responsible for all activities that occur under your Display Name and Password. You agree that if you provide any information that is untrue, inaccurate, or not current, or incomplete or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this term or condition, we shall have the right to identify the suspect or terminate or block access of your membership on the website and refused to provide you with the access to the platform.
Your mobile phone number and/or email address is treated as your Primary Identify on the website. It is your responsibility to ensure that your mobile phone number and your email address are up to date on the website at all times. You agree to notify us of a claim if your mobile phone number or email address changes by updating the same on the website through a one-time password verification.
You agree that INSAF MART shall not be liable or responsible for the activities or consequences of use or misuse of any information that occurs under your account in cases, including where you have failed to update your device mobile phone number email address on the website platform.
If you share your information or give others access to your account on the website by creating separate profiles under your account or otherwise they will be able to view and access your account information. You shall be solely liable and responsible for all the activities taken under your account and any consequences therefrom.
Cancellation and Return Policy
INSAF MART promises to deliver quality and authentic products to its customers. Therefore, INSAF MART always runs quality control checks after receiving the ordered product from the authorized vendors. INSAF MART reserves all right to cancel any order for the customer after finding any quality issue from quality control checks of the ordered product as we aim to give our customers the best online shopping experience.
INSAF MART also reserves the right to cancel any order if the ordered product is unavailable or if it is out of stock. Product and availability cannot be determined for PG detected by the website whether it is due to unavoidable inventory management issues, website management issues when we stock update issue or any other unpredictable reasons.
If the order of the item that you want to cancel has not been shipped yet you can write to our customer support team or call us at (number).
Which are the items that cannot be returned or exchanged
Returns Will Not Be Accepted Under the Following Conditions:
- Product is damaged due to misuse/ overuse
- Returned without original packaging including price tag, labels, original packaging, freebies, and other accessories or if original packaging is damaged
- The serial number is tempered with.
- Defective products that are not covered under Seller/ Manufacturer’s warranty
- Product is used or altered
- If the request is initiated after 5 business days of order delivery
- Free product provided by the brand